If you want to return the Crystal Wedding Dresses, please follow the following steps:
1) Send “Return Request” to Customer Service by e-mail service@crystalweddingdresses.com within 7-14 days of your order received. Include an explanation and photographs documenting the reason for the return. Returns will not be accepted without prior approval from Customer Service.
2) Once Customer Service has approved your request, please send the item and the completed Product Return Form back to us as soon as possible.
3) Once received at our facility, your return will be processed within 3 to 5 business days. Once your return is confirmed and inspected, please allow up to 30 days for it to be credited to your account. Items returned in unacceptable condition will not be processed as refunds and cannot be shipped back to you.