About Delivery | Crystal Wedding Dresses
View Details
Special Promotional Pricing ON ALL PRODUCTS
  • Up to 1 gown per household ,Wholesalers need to contact with our local agent for permission, send e-mail to service@crystalweddingdresses.com for details.
  • Promotional pricing expires after 5,000 orders
  • Promo pricing may change at anytime within 7 days

What Will Happen If The Order not Signed by the Customer?

We will track all the orders online, and we hope our customers can track their Crystal Wedding Dresses online by themselves to ensure the order can be signed by the customers timely. If we found the Crystal Wedding Dresses not signed by the customers, we will email or call our customers. If they don’t reply the email or answer the call, and the order of Crystal Wedding Dresses not signed more than five times, lead to the parcel return, the customers will pay the shipping fee again for the second delivery.

No Comments »

How to Track My Order?

Buyer will get shipping notification as soon as Crystal Wedding Dresses send out. Tracking number and tracking method will be notified. Just follow our instruction to trace your order.

When you received the Crystal Wedding Dresses, please check carefully before you sign your name on the delivery notice, you can refuse to accept it if you think it was damaged or missed something during the delivery, and you must email the details to us, so that we can ask compensate from our courier, and we can consider to ship new Crystal Wedding Dresses or the missed parts to you.

No Comments »

Is shipping included in the prices?

The name of Crystal Wedding Dresses include ‘free shipping’, so you will not need to pay for shipping cost. Free available for every country.

No Comments »

What to Do If Delivery Service Delays?

If you live in an area experiencing an unexpected service delay (severe weather, natural disasters, unscheduled events, etc.) please add at least 2 to 3 business days to the estimated delivery date of your order of Crystal Wedding Dresses.

No Comments »

How To Do About The Undelivered Items?

We aim to deliver all of our orders of Crystal Wedding Dresses and keep failed deliveries to a minimum. If we do fail to deliver any order to you, please report this to us no later than 30 days from the date on which the order was taken by us. We will not accept responsibility for any undelivered Crystal Wedding Dresses which are reported to us later than 30 days after the date on which the order was taken by us.

Pls note: If you select the Register Airmail delivery method for the Crystal Wedding Dresses and the physical address is in backvelder or some remote places, it often needs 30 working days, so you can contact our customer service to help you with the delivery method.

No Comments »

What should I do if my order doesn’t arrive?

Should your order of Crystal Wedding Dresses be marked as available for immediate despatch and it fails to reach you within the Crystal Wedding Dresses quoted above, and then please contact our Customer Services team who will be happy to assist.

No Comments »

Can You Ship To “My Country”?

Yeah, no problem, we can ship the Crystal Wedding Dresses to your country.

We can ship single Crystal Wedding Dresses samples or large orders to *WORLDWIDE*.

Please note, it’s your own responsibility to find out about the import tax situation in your own country.

No Comments »

What will happen if no one is in when my parcel is delivered?

This will depend on which carrier is selected to deliver your Crystal Wedding Dresses.

Any express will leave your Crystal Wedding Dresses in a Leave Safe location and will call you when they arrive at your physical address, Then you need to contact the express courier to confirm the second dispatch time for your Crystal Wedding Dresses. It is quicker for you to do this, also our customer service will help you to contact China express courier.

No Comments »

Why can’t I choose my desired courier?

Due to difference circumstances in different countries at different time, we have to use our discretion in choosing our courier. All we need from our customers is the length of time in which they desire to receive their Crystal Wedding Dresses, and we will choose the courier according to that requirement.

No Comments »